Powered by HOP — the AI customer assistant for businesses.
HOP Greece — AI receptionist for hotels
HOP answers the questions guests repeat all season — on your website chat and Instagram messages — so reception can spend time on arrivals, not the same Wi-Fi and breakfast answers.
- Independent hotels
- Boutique hotels
- Apartments & hospitality stays
- Small hotel groups in Greece
Website chat
A guest assistant on your hotel site.
Instagram messages
Replies in DMs using your hotel knowledge.
Built for hospitality desks
Reduce reception workload without leaving guests waiting.
Answers 24/7
Wi-Fi, breakfast times, pool hours, late check-in — the questions reception hears every day, even after the desk closes.
Check-in & check-out
Give arriving and departing guests clear timing, keys, and house notes without adding another night shift.
Breakfast, amenities & parking
Train HOP on your property facts so answers stay accurate to your hotel, not a generic script.
Directions & information
Help guests find you, park, and get around — including nearby landmarks you choose to include.
Website chat & Instagram
Put HOP on your hotel website and, if you use it, Instagram DMs — the channels HOP already supports.
Hand off to your team when a person is needed
Special requests, complaints, or anything HOP should not handle alone can be passed to reception with context.
Who HOP Greece is for
Independent hotels, boutique properties, apartments, and small hospitality groups that want guests to get a clear answer — without adding another night shift at reception.
- Front-desk teams who repeat the same answers all season
- Properties that close reception overnight or at lunch
- Teams who already take Instagram DMs from guests
- Owners who want trained local notes, not invented advice
How it fits your hotel
- 1
Add your hotel information — check-in, amenities, house rules, and local notes you want guests to hear.
- 2
Put HOP on website chat and, if you use it, Instagram DMs.
- 3
Reception steps in for anything that needs a person, while HOP handles the rest.
HOP does not replace your booking engine or PMS. It helps guests with questions and requests, then hands off to your team when needed. Channels today: website chat and Instagram messages.
Coverage after hours
Guests still get check-in, parking, and breakfast answers when the desk is closed.
Less repetitive desk work
Staff spend more time with arriving guests and less time repeating the same answers.
A person is still available
Guests who need reception can be handed to your team, with the conversation attached.
See HOP Greece on your hotel’s most common guest questions.
Request a demo and we’ll walk through website chat and Instagram as a guest assistant for your property — without inventing extra channels.