Hotels & Hospitality
Give guests clear answers on the questions reception hears every day — then hand off to your team when a person is needed.
- Guest questions
- Check-in / check-out information
- Amenities
- Reception support
- Website chat + Instagram
Built for businesses that talk to customers.
HOP is one AI customer assistant. It adapts to each business’s own products, services, policies, and customer questions — then answers on website chat and Instagram, collects requests, and hands off to your team when a person is needed.
Restaurants & Cafés
Answer the questions that repeat through service — and capture pickup or reservation requests for the team to confirm.
- Menu questions
- Product prices
- Pickup reservation requests
- Opening hours
- Customer handoff
Retail
Help shoppers find product details and prices from your catalog, share buying links you provide, and pass the conversation to a person when needed.
- Products
- Prices
- Product information
- Buying links
- Customer support
Beauty & Services
Answer questions about your services and prices, share availability only when you have verified it, and route appointment enquiries to your team.
- Service questions
- Pricing
- Availability information where verified
- Contact / appointment enquiry routing
Other businesses
If customers regularly ask questions about the business, HOP can be trained on that information — your products, services, policies, and how you want those questions answered.
- Hours, location, and policies
- Products or services you offer
- Website chat and Instagram
- Handoff to your team when a person is needed
Same HOP. Trained on your business.
Create an account and add your information — or talk to us if you want help getting started.